Frequently Used Action Optimization
Kentico Software
Data-driven UX optimization initiative that identified and streamlined the most frequently performed actions in the CMS to reduce friction and improve content editor efficiency.

🎯 The Challenge
Content editors were performing certain actions repeatedly throughout their workday, but these common workflows weren't optimized for speed and efficiency. Many frequently used actions required multiple clicks or were buried in menus, creating unnecessary friction.
- Frequently performed actions required multiple clicks to access
- Common workflows were slower than they needed to be
- Actions were inconsistently placed across the interface
- No data-driven approach to prioritizing optimization efforts
- User productivity was impacted by repetitive, inefficient interactions
🔍 Research & Analysis
We analyzed user behavior data and usage analytics to identify which actions were performed most frequently across the application. This data-driven approach ensured we focused optimization efforts on the interactions that would have the greatest impact.
- Analyzed behavioral analytics to identify most frequent actions
- Mapped current user workflows and interaction patterns
- Calculated time and clicks required for common tasks
- Identified pain points in frequently used features
- Prioritized optimization opportunities based on frequency and impact
⚡ Quick Action Panel
Designed a quick action panel that provided one-click access to the most frequently used actions, significantly reducing the time and effort required for common workflows.
- Quick access to frequently used actions without menu navigation
- Context-aware action availability based on current selection
- Reduced clicks for common workflows from multiple to single click
- Streamlined interface that kept users in flow
- Consistent action placement across different contexts


🌊 Impact
Reduced clicks and time for the most common user workflows, improving overall content editor productivity by optimizing frequently used actions based on behavioral analytics data.