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Registration Flow From Azure Marketplace

Kentico Software

Streamlined registration and onboarding flow for users coming from Azure Marketplace – reducing friction and removing unnecessary steps.

Registration Flow From Azure Marketplace

🎯 Challenge

Users registering through Azure Marketplace faced a lengthy, multi-step registration process with unnecessary fields that created friction and potentially increased drop-off rates during onboarding.

🔧 Approach

Systematically analyzed and optimized the registration flow.

  • Step Reduction – Minimized the number of required steps in the registration process
  • Interaction Design – Redesigned individual screens with improved interaction patterns
  • Field Audit – Identified which fields were actually being used and necessary
  • Removed Unused Fields – Eliminated the Phone field as it wasn't being utilized
  • Onboarding Simplification – Streamlined the 'Finish setting up your account' flow

Key Improvements

Focused on essential information while maintaining necessary integration points.

  • Reduced registration steps while maintaining Auth0 integration requirements
  • Removed unnecessary confirmation steps where external services handled validation
  • Created cleaner, more focused screen designs for each step
  • Eliminated fields that provided no value to users or the business

⚠️ Constraints

Some steps couldn't be eliminated due to external service dependencies (e.g., Auth0 authentication flow), requiring careful balance between optimization and technical requirements.

🌊 Impact

Reduced registration friction by minimizing steps and removing unused fields, creating a smoother onboarding experience for enterprise customers coming from Azure Marketplace.

Vlado Krejci | Senior Product Designer