Registration Flow From Azure Marketplace
Kentico Software
Streamlined registration and onboarding flow for users coming from Azure Marketplace – reducing friction and removing unnecessary steps.

🎯 Challenge
Users registering through Azure Marketplace faced a lengthy, multi-step registration process with unnecessary fields that created friction and potentially increased drop-off rates during onboarding.
🔧 Approach
Systematically analyzed and optimized the registration flow.
- Step Reduction – Minimized the number of required steps in the registration process
- Interaction Design – Redesigned individual screens with improved interaction patterns
- Field Audit – Identified which fields were actually being used and necessary
- Removed Unused Fields – Eliminated the Phone field as it wasn't being utilized
- Onboarding Simplification – Streamlined the 'Finish setting up your account' flow
✨ Key Improvements
Focused on essential information while maintaining necessary integration points.
- Reduced registration steps while maintaining Auth0 integration requirements
- Removed unnecessary confirmation steps where external services handled validation
- Created cleaner, more focused screen designs for each step
- Eliminated fields that provided no value to users or the business
⚠️ Constraints
Some steps couldn't be eliminated due to external service dependencies (e.g., Auth0 authentication flow), requiring careful balance between optimization and technical requirements.
🌊 Impact
Reduced registration friction by minimizing steps and removing unused fields, creating a smoother onboarding experience for enterprise customers coming from Azure Marketplace.